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    Julian Knight: We cannot keep soaking up the threat of flooding

    13 January 2013 This Christmas introduced a completely new experience – driving in my wellington boots. In order to get to friends and family around the country I had to…

    Ombudsman takes on 1,000 extra to handle PPI complaints

    13 January 2013 The Financial Ombudsman Service has had to recruit 1,000 extra workers to deal with the “unprecedented” number of complaints about mis-sold payment protection insurance. The service raised…

    Consumer rights: ‘Going nowhere with travel insurance until we started to talk’

    13 January 2013   Q: My husband and I are going on a few long distance trips this year including a big trip to the Far East. I thought it…

    Market Report: Lloyds strengthens after Basel III boost

    13 January 2013 the markets some traders gossiped about water group United Utilities. The North-west of England-focused group was the subject of takeover speculation last year, with Ontario Teachers’ Pension…

    Simon Read: Complaints are soaring, but the banks still aren’t listening

    13 January 2013 Have we become a nation of moaners? News this week that the Financial Ombudsman Service is being forced to recruit an extra 1,000 staff to cope with…

    Lambert: Stuttering Villa cannot expect owner to splash the cash

    13 January 2013 Paul Lambert is refusing to add his voice to a chorus of disapproval among Aston Villa fans at American owner Randy Lerner’s tightening of the purse strings…

    MPs say wind farm contracts are ‘shocking’

    13 January 2013 Families could face higher electricity bills as a result of “shocking” blunders in awarding new contracts for offshore wind farms, a group of MPs has warned. Private…

    Decline and write-down of a coach empire

    13 January 2013 FTSE 100 giant 3i has written down its investment in Shearings, the Wigan-based tour operator it bought for £100m in 2005, near the height of the market.…

    David Morley: Legal wizard casts his spell over apprentices

    13 January 2013 David Morley is at the top of his game – he’s chief wizard at Allen & Overy, one of the City’s “magic circle” law firms and up…

    Claire Perry: ‘I am not a celebrity. It is not the jungle’

    13 January 2013 This weekend, the Conservative member for Devizes is squatting in a mud hut in Gunjur. Claire Perry, 48, has taken her 13-year-old daughter out of school and…